Reliable Outsourced Customer Service Solutions
At HazenTech, we provide reliable outsourced customer service solutions designed to enhance your customer experience around the clock. Our 24/7 customer service solutions ensure your clients receive timely, professional support whenever they need it.
Best Customer Support Services for Your Business Growth
Our team of highly trained professionals delivers best-in-class outsourced customer service solutions, handling a wide range of inquiries with personalized care that builds customer loyalty and trust. By choosing our customer service outsourcing, you can focus on your core business while we manage your customers’ needs efficiently and professionally.
What sets our customer support outsourcing apart is our commitment to robust training and development. We hire experienced professionals skilled in domains like chat support outsourcing, call center services, and data entry. Recently, we were recognized as one of Florida’s top customer service companies.
We’re more than just a business process outsourcing company — we build sustainable, efficient partnerships by investing heavily in infrastructure and team skill development, making us your trusted partner for customer service solutions.
Contact us today to discover how our 24/7 customer service solutions can elevate your business.
What we offer
Our Services
Chat Support
We provide chat support services to efficiently assist customers, including managing queries and delivering product information.
Email Support
We offer email support services for businesses to manage customer communication by addressing inquiries, complaints, and issues.
Social Media Support
We manage customer interactions on social media, including addressing product questions, billing problems, and technical difficulties.
Remote Support
We deliver a range of remote support services to help clients maintain their technology infrastructure, offer technical assistance, and streamline business operations.
Phone Support
Our phone support services deliver effective and personalized customer assistance tailored to meet specific needs.
Appointments And Reminders
We streamline scheduling and communication to reduce missed appointments and enhance customer satisfaction.
Satisfaction Surveys
We conduct customer satisfaction surveys to identify areas for improvement and provide valuable insights into our service operations.
Maintenance Calls
We manage maintenance requests for businesses, ensuring prompt and effective responses to customer needs.
Case Studies
Testimonials
industries
We help organizations to move from ordinary to extraordinary
Benefits
Why Choose Us?
Expert Team
Our highly trained professionals bring extensive experience in customer support, ensuring effective and efficient handling of inquiries across various channels.
Robust Training Programs
Our comprehensive training and development systems ensure our team is well-equipped to handle diverse customer inquiries, resulting in high-quality service.
Personalized Solutions
We tailor our services to meet your specific needs, fostering stronger customer loyalty and trust through customized support.
Proven Track Record
Recognized as Florida’s Top Customer Services Company, we serve prestigious clients like Shuster Saben Estevez and GED Lawyers, showcasing our reliability and expertise.
Focus on Core Activities
By outsourcing to us, you can concentrate on your core business operations while we manage your customer needs, improving overall productivity.
Sustainable Partnerships
We invest in our infrastructure and team skill development, creating efficient and lucrative partnerships that drive long-term success for both parties.
frequently asked questions
Got questions? We’ve got answers.
What does your chat support service include?
Our chat support manages customer queries and provides detailed product information for efficient and timely assistance.
How does your email support enhance customer communication?
Our email support addresses customer inquiries, resolves complaints, and handles issues promptly, ensuring clear and effective communication.
How do your phone support services cater to specific customer needs?
Our phone support is personalized to meet diverse customer needs, ensuring a responsive and engaging service experience.
What are the benefits of your appointment and reminder services?
Our services reduce missed appointments and streamline scheduling, improving operational efficiency and customer satisfaction.
How do satisfaction surveys contribute to your service improvement?
We conduct detailed satisfaction surveys to gather feedback and identify areas for improvement, enhancing the quality of our customer service.