Legal Process Outsourcing Massachusetts
Boost your firm’s efficiency with HazenTech’s proven legal process outsourcing services in Massachusetts. Backed by 10+ years of experience and 99% accuracy, our experts handle every detail, from filings to document prep, so your attorneys can focus on winning cases.
Years of Experience
Legal Support Specialists
Work Accuracy
Client Satisfaction Rate
OUTSOURCE LEGAL WORK TO THE PROFESSIONALS
Legal process outsourcing is reshaping how Massachusetts law firms manage their caseloads and client demands. Instead of spending valuable time on clerical duties, firms now outsource those functions to expert teams. HazenTech Inc. brings over 10 years of experience in legal support, offering fast document processing, structured email handling, efficient scheduling, and accurate drafting. We also provide full technical assistance and software integration for smooth daily operations.
These services enable firms to handle more matters without compromising quality. The result is increased productivity, faster turnaround, and more time to focus on legal strategy and client relationships. Our systems minimize operational costs while keeping firms profitable and high-performing.
Working with HazenTech Inc. means your data stays secure and your work consistent. We apply rigorous confidentiality standards and precision-driven processes to every file. Our range of legal support services covers all operational needs to keep your firm functioning at its best.
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SIMPLIFY YOUR WORK WITH LEGAL PROCESS OUTSOURCING SERVICES
Pre-litigation is where strong cases begin. Our legal team in Massachusetts assists attorneys by preparing case files, updating the CMS, reviewing emails, and managing documentation. We calculate claims, process forms, and organize case data so that attorneys can focus on determining whether the case needs to go to court or can be resolved beforehand.
When cases proceed to court, the workload intensifies. Our support professionals assist with e-filing, data organization, document review, and case preparation. We make sure everything is ready ahead of time, helping attorneys maintain accuracy, efficiency, and confidence throughout litigation.
Paralegals often juggle multiple responsibilities that slow down their productivity. Our Massachusetts-based paralegal support covers case management, calendaring, correspondence, document organization, and claim calculation. We keep all operational tasks on track, so your in-house team can focus on client-facing work.
LEGAL PROCESS OUTSOURCING - EXPERT SUPPORT WHERE YOU NEED IT
Behind every claim is an individual recovering from an accident. Medical bills, lost wages, and extensive paperwork should not impede the recovery process. We manage the legal aspects, ensuring claims progress efficiently, settlements are equitable, and clients receive the compensation they deserve.
A damaged home or vehicle should be met with efficient insurance solutions, not complications. We process cases in CMS, prepare damage forms, and process documents, enabling law firms to secure favorable outcomes in court while clients focus on recovery, not the burdens of paperwork and legal processes.
HOW DO WE PROVIDE LEGAL PROCESS OUTSOURCING?
LOCAL STAFF VS. HAZENTECH’S LEGAL PROCESS OUTSOURCING
| Category | Local Staff | HazenTech LPO |
|---|---|---|
| Hourly Rate |  $28/hr |
 $10/hr flat |
| Specialists | Hiring & training required |
Ready now |
| Replacement | 2–3 months |
Within 24 hrs |
| Scalability | Limited by office size & budget |
10–50+ seats in 30 days |
| Overheads | Payroll, benefits, insurance |
No extra costs |
| Turnaround | 9–5 office hours |
Overnight |
| Accuracy | Slow start, inconsistent |
99% AI + human accuracy |
| Expertise | Hard to find PIP-trained clerks |
Experts in PIP & Property Damage |
| Motivation | Hard to find motivated staff |
Driven graduates eager to excel |
| Commitment | Long-term contracts |
Pilot programs + 7-day free trial |
| Attorney Productivity | Lose 15–20% billable time |
Free up 30%+ billable hours |
DISCOVER OUR TOP-NOTCH LEGAL PROCESS OUTSOURCING SERVICES
Legal Drafting
Legal drafting requires precision and structure. In Massachusetts, we prepare essential documents like motions to dismiss, compel, or extend time, and discovery requests, including interrogatories, RFAs, and RFPs. We create statements of damages, trust check letters, and letters of enclosure that are ready for filing or client delivery.
Calendaring
We handle calendaring with close attention to detail. Our Massachusetts support staff manages all litigation dates, hearings, and conferences. Each entry is updated in the CMS for timely filings and compliance with local court procedures. Attorneys can stay organized and focused.
Document Review
Our team reviews every document with accuracy and purpose. We verify motions for summary judgment, payment records, and FWOP notices while checking for duplicate files. This ensures complete documentation, protects against errors, and enhances legal readiness.
Check Processing
In Massachusetts, our experts manage settlement checks from insurers with care. Each check is verified, uploaded, and cross-matched to the correct case before being sent to the clinic with a detailed letter of enclosure.
Document Merging
We prepare print-ready legal documents using your firm's approved templates. Our merged files maintain compliance and consistent formatting for smooth processing, whether it's a complaint, NOA, or demand letter.
Legal Research
Our team performs in-depth legal research on Massachusetts statutes, judicial decisions, and local precedents. Every insight strengthens your filings and supports your litigation strategy.
Email Handling
Email management ensures the timely processing of case correspondence. We organize messages from courts, opposing counsel, and clients, review motions and notices, and forward them to the appropriate teams. Every update is logged into the CMS for full visibility.
E-Filing
E-filing includes submitting notices, motions, and responses through Massachusetts's digital court platforms. We handle filings accurately and update case records immediately, keeping all data consistent and traceable.
Legal Assistant Support
Legal assistants help attorneys stay ahead of deadlines. They track pending cases, prepare and submit motions, assist with e-filing, and review case activity logs. Their involvement ensures no missed steps during litigation or settlement.
Demand Letter Creation
Every demand letter begins with detailed billing and treatment data. Our legal team reviews HICFs and ledgers to calculate the amount owed. Verified information like insurer, clinic, patient, and DOL is merged into structured templates and finalized for export.
Document Processing
We manage bulk legal documents such as AOBs, checks, ledgers, and HICFs. The team extracts data, categorizes files, and updates CMS entries to maintain accurate case records and improve case preparation efficiency.
Book a 30 Minute Free Strategy Call
With One of Our Legal Support Professionals Today!
In this meeting, we’ll help you with the following:
- Identifying your firm’s challenges and which LPO strategies can effectively solve them.
- Get guidance on maintaining confidentiality and complying with legal industry standards when outsourcing tasks.
- Based on your needs, we’ll outline which specific LPO services, such as document review, legal research, or e-filing, will provide the highest ROI for your firm.
AI THAT THINKS LIKE A PARALEGAL—ONLY FASTER, SMARTER, AND TIRELESS
AI Legal Assistant
Law firms experience backlogs due to manual document review. We built an AI legal assistant for a client to scan files, flag legal issues, and learn from feedback. It reduces review time, clears backlog, improves filings, and enables smarter, faster triage of high-value legal issues.
Pre-Lit CoPilot
Prelit CoPilot is an AI-powered legal assistant that processes 100+ page PDFs in under a minute, extracting key data and auto-creating cases with confidence scores. It reduces manual workload, improves accuracy, and enables fast provider onboarding while continuously learning from human feedback.
CloudLoom
CloudLoom manages check processing with AI-powered document recognition, real-time tracking, and automated workflows. It reduces manual labor, improves accuracy, and increases speed, enabling scalable, multi-state operations with better visibility and productivity.
POWERING YOUR FIRM WITH THE SMARTEST TECH
7-Day Free Trial
- Choose 7-Day Free Trial
- Schedule a Meeting
- Share Your Requirements
- Let's start
HAZEN TECH’S LEGAL PROCESS OUTSOURCING SERVICES FOR LEGAL EXCELLENCE
Annual Benefit Projection
Improved efficiency allows law firms to increase capacity and reduce costs. Our latest annual review showed that one dedicated clerk saved clients $30,000 yearly, while ten organized teams produced combined savings of $1.5 million for our partners.
Excellent Services
We have achieved 99% accuracy, leading to our recognition as Florida’s Top Legal Outsourcing Company in 2024. Awarded by Clutch, this distinction underscores our commitment to professionalism, consistency, and measurable results.
Technological Integrations
Hazen Tech is a Microsoft Partner that leverages advanced tools to maintain precision. Beyond Microsoft systems, we adapt to client technologies, including CMS and CRM platforms, ensuring smooth daily operations across firm networks.
Technical Support
For over 25 years, we’ve provided reliable IT support to keep client systems stable. Whether it’s troubleshooting or software integration, our technical experts act fast to prevent downtime and maintain uninterrupted operations.
Data Security
Protecting client information is non-negotiable in legal outsourcing. Hazen Tech follows strict compliance rules and enforces a zero-tolerance approach to security lapses. Your data stays safe, confidential, and fully compliant.
Delivering More For Less
We understand workloads change fast. Instead of hiring new staff, our legal support services let firms expand instantly. You maintain quality, boost efficiency, and save significantly on long-term operational costs.
HOW DO LEGAL PROCESS OUTSOURCING SERVICES BENEFIT YOUR LAW FIRM?
Boosts Productivity
When operations run efficiently, attorneys can dedicate more time to case strategy. Outsourcing repetitive tasks accelerates workflows and keeps the entire firm performing at its best.
Protects Against Burnout
Delegating non-core legal work eases mental and physical fatigue. Attorneys stay sharp and motivated, not overwhelmed by paperwork or long hours.
Better Client Service
Outsourcing doesn’t just improve efficiency; it enhances client experience. With Hazen Tech managing support functions, attorneys can focus entirely on building strong cases and winning trust.
Opportunity To Grow
Once your team and systems are in sync, you can channel savings into strategic growth. Better efficiency, faster case handling, and reliable performance open new opportunities for scaling your firm and increasing overall revenue.
Cost Savings
Virtual assistants cut expenses without compromising quality. You eliminate costs tied to full-time employment, including space, utilities, and benefits. Every dollar saved becomes a tool for growth, expansion, and marketing.
Win More Clients
Efficient teams strengthen your firm’s image and responsiveness. Attorneys can build stronger relationships, exceed expectations, and consistently bring in new clients through reputation and results.
FREQUENTLY ASKED QUESTIONS
What are legal outsourcing services?
What kind of legal services are most amenable to outsourcing?
A law firm can outsource almost all operational work for litigation or pre-litigation. These include:
- Document processing
- E-Filing
- Claim calculations
- Email handling
- CMS management
- Paralegal support
- Document review
- Legal correspondence
- Calendering
How big is the legal process outsourcing market?
Are there laws against outsourcing?
WHAT OUR CLIENTS ARE SAYING
Shuster Saben & Estevez
HazenTech’s PIP legal process outsourcing team has been a great asset to our firm throughout the past years. Their understanding of the Florida’s PIP law combined with their efficient handling of tasks such as document retrieval, demand letter creation, and data entry services have significantly streamlined our workflows. The company professionalism and their undeniable skills, shown on a daily basis, give us the desire to keep working with HazenTech’s for many more years to come.
COO, GED Lawyers
I am really impressed, cannot say enough, by the quality of service I received from HazenTech Mobile App development team. They are responsive, professional, courteous, and willing to go the extra mile to meet our needs in a timely manner. Their structured and cooperative methodology has proven to be invaluable in focusing our requirements to develop a user-friendly, sharp, and functional Mobile App. Their UX approach delivered an appealing and functional site that has already received great reviews.
CEO, Digital Drums
HazenTech has revolutionized our business with an app that far exceeded our expectations. The user adoption rate skyrocketed to 30%, and it boasts an impressive 4.5-star rating on both Google Play and the App Store. This speaks volumes about the app’s quality and the satisfaction of our users. Since its launch, we’ve seen a remarkable 25% reduction in customer service inquiries and a 15% boost in revenue. HazenTech’s proactive and forward-thinking team has delivered outstanding results.
REAL CASES, REAL CHALLENGES; ALL SOLVED WITH SHARP STRATEGY, AIRTIGHT EXECUTION, AND ZERO FLUFF. YES, WE MAKE IT HAPPEN!
Ged Lawyers needed help managing 300+ cases, handling emails, drafting, e-filing, and scheduling. We streamlined workflows, ensured accuracy, and met tight deadlines, enhancing efficiency without compromising legal precision.
Shuster Saben Estevez needed precise demand letter creation, email handling, and payment reviews. We organized data management, improved accuracy, and ensured timely case resolutions, handling rising workloads efficiently.
HealthSun needed a CMS-compliant benefits inquiry system, secure HPI communication and cloud adoption. We delivered a cost-effective, encrypted solution, ensuring compliance and efficiency within strict federal deadlines.
Friedman Legal faced a surge in case volume due to increased construction disputes and weather-related claims. We optimized legal drafting, email handling, case creation in CMS and pre-trial calendaring to improve efficiency.
UMX faced bookkeeping challenges with delayed financial and data accuracy issues. Improving payables management, refining data entry, and optimizing staffing ensured precise accounting and efficient financial oversight for marine operations.
Ged Lawyers tackled workforce management, IT costs, and PHI security challenges. Cloud enablement ensured compliance, enhanced Inspire application maintenance, and managed operations across multiple offices.
Ged Lawyers faced workforce management, IT costs, and PHI security challenges. We solved this by implementing cloud enablement, ensuring compliance, and optimizing office operations.
Looking Forward To Building Something Great Together