Legal Process Outsourcing Services
Save time, boost revenue, and enhance productivity with Hazen Tech’s award-winning legal process outsourcing services. Enjoy a 7-day free trial, backed by 10+ years of expertise, strict data security, seamless tech integration, and reliable support. We handle the details, so you can focus on what matters.
Years of Experience
Legal Support Specialists
Work Accuracy
Client Satisfaction Rate
OUTSOURCE LEGAL WORK TO THE PROFESSIONALS
Legal process outsourcing is a new industry trend that helps law firms win more clients, boost efficiency and generate more revenue. The idea is to outsource operational tasks to free up time and resources. Hazen Tech has served in the legal BPO industry for 10+ years, offering services that assist with faster case processing, document management, email handling, scheduling and drafting. We ensure technological integrations and provide comprehensive technical support to streamline your operations.
Legal process outsourcing services have a proven record of optimizing a firm’s output. Firms can now handle more cases in less time, ultimately increasing their capacity to take on additional clients and increase revenue. Our efficient systems help reduce operational costs while enhancing productivity, ensuring that your firm remains competitive and profitable.
Outsourcing legal work to Hazen Tech means accessing a pool of experienced professionals who ensure data security. We implement strict quality control measures to establish confidentiality. Our legal process outsourcing services are extensive and cover all areas of legal support.
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SIMPLIFY YOUR WORK WITH LEGAL PROCESS OUTSOURCING SERVICES
Cases begin with pre-litigation support, which decides whether they need a trial or can be sorted through mediation. Our legal support staff assists attorneys with all clerical work associated with pre-litigation. This includes case creation, handling CMS, emails, claim calculations, file management, and document processing etc.
Once the case reaches court, the job for attorneys becomes challenging. That’s mainly due to allocating sufficient time for case preparation. Here, outsourcing legal work proves valuable. Your dedicated support team organizes data, processes documents, handles e-filing, and assists attorneys in every way possible.
Paralegals are the backbone of a law firm, but even they’re overwhelmed with paperwork and operational duties. Our extensive services cover all aspects of paralegal assistance, whether it’s legal correspondence, case management, calendaring, document organization, claim calculations, or other backend duties.
LEGAL PROCESS OUTSOURCING - EXPERT SUPPORT WHERE YOU NEED IT
Behind every claim is an individual recovering from an accident. Medical bills, lost wages, and extensive paperwork should not impede the recovery process. We manage the legal aspects, ensuring claims progress efficiently, settlements are equitable, and clients receive the compensation they deserve.
A damaged home or vehicle should be met with efficient insurance solutions, not complications. We process cases in CMS, prepare damage forms, and process documents, enabling law firms to secure favorable outcomes in court while clients focus on recovery, not the burdens of paperwork and legal processes.
HOW DO WE PROVIDE LEGAL PROCESS OUTSOURCING?
DISCOVER OUR TOP-NOTCH LEGAL PROCESS OUTSOURCING SERVICES?
Legal Drafting
Legal drafting involves preparing formal legal documents used in litigation. We draft motions (e.g., to dismiss, compel, extend time), discovery requests (interrogatories, RFAs, RFPs), statements of damages, trust check letters, and letters of enclosure, ensuring accuracy, compliance, and readiness for filing or client delivery.
Calendaring
Calendaring ensures no deadlines are missed. We schedule and track case management conferences (CMCs), court hearings, pre-trial events, and key litigation dates. All entries are accurately logged into the CMS, enabling timely filings, compliance with court rules, and coordination between legal teams and case milestones.
Document Review
Document review involves analyzing legal files for accuracy, case validity, and pending actions. We review motions for summary judgment, check insurance payments, verify duplicates to prevent case overlap, and review FWOP notices. This ensures compliance, avoids dismissals, and supports attorney actions.
Check Processing
Check processing includes reviewing settlement checks sent by insurers to clinics. Our team verifies which case each check relates to, uploads it, fills in payment details, and submits it for client review. We also draft a letter of enclosure to accompany the check when forwarding it to the clinic.
Document Merging
Document merging involves populating legal templates with case data to generate finalized versions. We merge demand letters, complaints, letters of enclosures, NOAs, summons, statements of damage, and answers using client-approved templates. These merged documents are print-ready and mailed, triggering formal responses.
Legal Research
Thorough legal research is essential when building a solid case foundation. Our legal support team conducts detailed research, reviews case law, statutes, and precedents to provide accurate and insightful findings. This ensures your case is backed by the strongest legal arguments.
Email Handling
Email management involves sorting and organizing high-volume legal correspondence. We handle court emails, opposing counsel correspondence, settlement emails, notices (e.g., hearing and appearance), interrogatories, defendant responses, motions, FWOPs, and discovery documents. We forward documents to relevant departments to ensure timely action, case updates in the CMS, and no missed deadlines across dismissal, settlement, or litigation workflows.
E-Filing
E-filing involves digitally submitting court documents through official portals. Our team files notice of settlements, voluntary dismissals and hearings, answers, motions (e.g., summary judgments, to dismiss, compel, extend time), disclosures, and damage statements. We update case details in our system and e-file accordingly, ensuring accuracy, speed, and compliance with jurisdictional filing requirements.
Legal Assistant Support
Legal assistants support litigation workflows by tracking case timelines, checking if complaints have been answered, and reviewing old cases for response deadlines. They update timestamps, create to-do lists, assist with e-filing, prepare motions (e.g., to dismiss, compel, extend time), and notify paralegals. They also help manage incoming and outgoing discovery documents.
Demand Letter Creation
We follow a systematic approach to prepare demand letters. Each case begins with documentation from treatment providers. We review billing records, including HICFs/ledgers, to calculate the amount owed under PIP benefits. Cases are merged into formal demand letters. Our team verifies information about the insurer, patient, clinic, DOL/DOS, and total amount at issue. Once reviewed, the final demand letter is exported in a printable format.
Document Processing
We receive bulk PDFs containing AOBs, EOBs, HICFs, checks, ledgers, and bills. Our team splits and sorts the documents, extracts relevant data, and creates structured cases in the client’s CMS, ensuring accurate indexing, faster case initiation, and smoother legal workflow management.
Book a 30 Minute Free Strategy Call
With One of Our Legal Support Professionals Today!
In this meeting, we’ll help you with the following:
- Identifying your firm’s challenges and which LPO strategies can effectively solve them.
- Get guidance on maintaining confidentiality and complying with legal industry standards when outsourcing tasks.
- Based on your needs, we’ll outline which specific LPO services, such as document review, legal research, or e-filing, will provide the highest ROI for your firm.
AI THAT THINKS LIKE A PARALEGAL—ONLY FASTER, SMARTER, AND TIRELESS
AI Legal Assistant
Law firms experience backlogs due to manual document review. We built an AI legal assistant for a client to scan files, flag legal issues, and learn from feedback. It reduces review time, clears backlog, improves filings, and enables smarter, faster triage of high-value legal issues.
Pre-Lit CoPilot
Prelit CoPilot is an AI-powered legal assistant that processes 100+ page PDFs in under a minute, extracting key data and auto-creating cases with confidence scores. It reduces manual workload, improves accuracy, and enables fast provider onboarding while continuously learning from human feedback.
CloudLoom
CloudLoom manages check processing with AI-powered document recognition, real-time tracking, and automated workflows. It reduces manual labor, improves accuracy, and increases speed, enabling scalable, multi-state operations with better visibility and productivity.
POWERING YOUR FIRM WITH THE SMARTEST TECH
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HAZEN TECH’S LEGAL PROCESS OUTSOURCING SERVICES FOR LEGAL EXCELLENCE
Annual Benefit Projection
Law firms can save millions of dollars because of increased efficiency and more capacity to take on new cases. Our recent annual performance evaluation report revealed that 1 law clerk helped our clients save $30,000 annually, while 10 teams achieved a massive $1.5 million.
Excellent Services
We have a proven record of 99% accuracy, which contributed to our becoming Florida’s Top Legal Outsourcing Company in 2024. This award was presented to us by Clutch, marking our excellence in LPO services. We’re confident in serving our clients professionally with high-quality services. (operation managers, MP, CFO)
Technological Integrations
Hazen Tech is a proud Microsoft Partner that uses technologically advanced tools to ensure work accuracy. Besides leveraging Microsoft-powered solutions, we also handle a firm’s existing CMS, CRMs, and other task management tools to supervise and perform daily operations.
Technical Support
We’ve been in the IT industry for 25+ years and are readily available for assistance if our clients experience technical issues. Our team assists with anything from system troubleshooting to software integration while ensuring minimal disruption. We ensure you’re operations never pause.
Data Security
Protecting clients’ data is one of the most important aspects in legal matters. When working with legal process outsourcing companies, law firms must verify their data security measures. Hazen Tech implements strict quality control and a zero-tolerance policy regarding data security.
Delivering More For Less
Workloads change, but hiring and training take time. We provide on-demand legal support, allowing firms to expand their capacity instantly. Whether handling one case or a hundred, firms stay efficient without the overhead of permanent staff.
HOW DO LEGAL PROCESS OUTSOURCING SERVICES BENEFIT YOUR LAW FIRM?
Boosts Productivity
When law firms have a dedicated team, all operational work is handled at a much faster rate. The pending tasks and overwhelming burden on attorneys are significantly reduced, leading to improved attorney productivity and a smooth functioning of the law firm as a whole.
Protects Against Burnout
While we discuss performance and operations, it is equally important to speak about attorney health and personal life. Legal process outsourcing saves lawyers from unnecessary operational burdens, leading to less work and more time for friends and family.
Better Client Service
A firm that operates efficiently and never fails to satisfy its clients builds trust and credibility. But the secret to improved efficiency lies in opting for legal process outsourcing services. When Hazen Tech has your back, you can focus on case preparation and winning lawsuits.
Opportunity To Grow
When you have things under control, and an efficient team backing you up, you can spend the cost saved on marketing your firm and winning more clients. With a higher case processing speed and greater turnaround time, you can grow your firm and generate more revenue.
Cost Savings
Remote legal assistants offer services at a below-market cost. Compared to in-house staff, law firms don’t have to spend money on infrastructure, resources, benefits, and market-competitive salaries. The money saved can be invested in the firm’s growth and marketing.
Win More Clients
A high-performing support team allows your firm to take on more cases, improve delivery timelines, and maintain quality, giving attorneys the flexibility to strengthen relationships, exceed expectations, and attract more clients through proven performance and reputation.
FREQUENTLY ASKED QUESTIONS
What are legal outsourcing services?
What kind of legal services are most amenable to outsourcing?
A law firm can outsource almost all operational work for litigation or pre-litigation. These include:
- Document processing
- E-Filing
- Claim calculations
- Email handling
- CMS management
- Paralegal support
- Document review
- Legal correspondence
- Calendering
How big is the legal process outsourcing market?
Are there laws against outsourcing?
WHAT OUR CLIENTS ARE SAYING
COO, GED Lawyers
I am really impressed, cannot say enough, by the quality of service I received from HazenTech Mobile App development team. They are responsive, professional, courteous, and willing to go the extra mile to meet our needs in a timely manner. Their structured and cooperative methodology has proven to be invaluable in focusing our requirements to develop a user-friendly, sharp, and functional Mobile App. Their UX approach delivered an appealing and functional site that has already received great reviews.
CEO, Digital Drums
HazenTech has revolutionized our business with an app that far exceeded our expectations. The user adoption rate skyrocketed to 30%, and it boasts an impressive 4.5-star rating on both Google Play and the App Store. This speaks volumes about the app’s quality and the satisfaction of our users. Since its launch, we’ve seen a remarkable 25% reduction in customer service inquiries and a 15% boost in revenue. HazenTech’s proactive and forward-thinking team has delivered outstanding results.
Shuster Saben & Estevez
HazenTech’s PIP legal process outsourcing team has been a great asset to our firm throughout the past years. Their understanding of the Florida’s PIP law combined with their efficient handling of tasks such as document retrieval, demand letter creation, and data entry services have significantly streamlined our workflows. The company professionalism and their undeniable skills, shown on a daily basis, give us the desire to keep working with HazenTech’s for many more years to come.
REAL CASES, REAL CHALLENGES; ALL SOLVED WITH SHARP STRATEGY, AIRTIGHT EXECUTION, AND ZERO FLUFF. YES, WE MAKE IT HAPPEN!
Ged Lawyers needed help managing 300+ cases, handling emails, drafting, e-filing, and scheduling. We streamlined workflows, ensured accuracy, and met tight deadlines, enhancing efficiency without compromising legal precision.
Shuster Saben Estevez needed precise demand letter creation, email handling, and payment reviews. We organized data management, improved accuracy, and ensured timely case resolutions, handling rising workloads efficiently.
HealthSun needed a CMS-compliant benefits inquiry system, secure HPI communication and cloud adoption. We delivered a cost-effective, encrypted solution, ensuring compliance and efficiency within strict federal deadlines.
Friedman Legal faced a surge in case volume due to increased construction disputes and weather-related claims. We optimized legal drafting, email handling, case creation in CMS and pre-trial calendaring to improve efficiency.
UMX faced bookkeeping challenges with delayed financial and data accuracy issues. Improving payables management, refining data entry, and optimizing staffing ensured precise accounting and efficient financial oversight for marine operations.
Ged Lawyers tackled workforce management, IT costs, and PHI security challenges. Cloud enablement ensured compliance, enhanced Inspire application maintenance, and managed operations across multiple offices.
Ged Lawyers faced workforce management, IT costs, and PHI security challenges. We solved this by implementing cloud enablement, ensuring compliance, and optimizing office operations.
Looking Forward To Building Something Great Together